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Store Policies

Processing time

​I aim to dispatch all orders within a week.

Postage

​All items are sent standard mail without tracking, this is to keep my shipping prices low and times speedy. If you would like tracked shipping please contact me at Malakai_fox@hotmail.com

Estimated delivery times

United Kingdom: 3-9 business days

North America: 1-5 weeks

Europe: 1-3 weeks

I'll do my best to meet these delivery estimates, but can't guarantee them. Actual delivery time will depend on the mail system in your country. If you don't receive your order in the above times please let me know at Malakai_fox@hotmail.com

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & cancellations

I gladly accept returns and cancellations

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

​Request a cancellation within: 1 hour of purchase

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I recommend you return items with tracked shipping.

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